trouble, they will go to the control panel and look for what is there, but someone who does not know what a control panel is -- they have no language to ask for it. another issue we find with a lot of seniors in particular is a high level of frustration with technology. i talked to my mother about this all the time. my mother hates technology, and she has had to learn so much. i had a conversation with her the other day, and she was naming all the things she has had to learn, all the things she owns, all the things she hates. things like her dvd player, her vcr, or microwave, herself phone, her cordless phone -- there are so many things she has had to learn. in the senior center where she lives, she said the most commonly used assisted technology is a two-inch-long piece of black ls will take, used to cover the flashing light on the vcr and the dvd player -- black electrical tape.